Privacy Policy-Vegio
Effective Date: (01/12/2025)
Vegio (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or order vegetables through WhatsApp.
1. Information We Collect
When you use Vegio, we may collect the following information:
Name
Mobile number
Delivery address
Order details and preferences
Communication history (WhatsApp/SMS)
We do not collect or store sensitive payment information such as UPI PINs, card numbers, or bank details.
2. How We Use Your Information
Your information is used only to:
Process and deliver your orders
Communicate order confirmations, delivery updates, and service-related messages
Improve our products and customer experience
Inform you about offers or important updates.
3. Sharing of Information
Vegio does not sell, rent, or trade your personal data to third parties.
Information may be shared only with delivery partners strictly for order fulfillment purposes.
4. Payment Information
All digital payments are processed through secure third-party payment platforms (UPI, etc.).
Vegio does not store or have access to your payment credentials.
5. WhatsApp & Communication
By placing an order with Vegio, you consent to receive:
Order-related messages
Delivery notifications
Service updates and important announcements
You may opt out of promotional messages at any time.
6. Cookies & Website Usage
Our website may use basic cookies to:
Improve functionality
Understand website traffic and usage patterns
Cookies do not collect sensitive or personal information.
7. Data Security
We take reasonable and appropriate measures to protect your personal information from unauthorized access, misuse, or disclosure.
8. Your Rights
You have the right to:
Request access to your personal data
Request correction or deletion of your data
Opt out of promotional communications
To exercise these rights, contact us through our official Vegio WhatsApp number.
9. Changes to This Policy
Vegio may update this Privacy Policy from time to time.
Any changes will be posted on this page and will take effect immediately.
10. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us via our official Vegio WhatsApp support.